About Us

We’re a local, family-owned and operated company with over 20 years of experience in the plumbing industry. Providing top notch service and being a valuable part of the community is our number one goal.

Local, Homegrown

Meet The Owners

Michael and Brittany Grose are the husband and wife team behind Intown Plumbing. Both born and raised in the suburbs of Dallas Texas, they’ve ingrained their homegrown values into the company, and pour their Texas-sized hearts into serving their customers and team every day.

They’ve based the company values on taking a simple grassroots approach to serving their local community by focusing on providing high-quality, reliable, and honest service.

We Started From the Ground Up

Meet Michael

Michael, started plumbing back in 1996 as an apprentice plumber, and never stopped going. After 10 years in-the-trenches (literally) and working in the field, Michael shifted his focus to plumbing estimation and learning what’s important to build strong relationships with customers. In 2010 he acquired his Master Plumbing license and decided to start his own company.

Throughout his years plumbing, Michael developed a strong sense of purpose in how he wanted to run his company. Anyone who knows Michael can vouch for his can-do spirit, integrity and determination. Intown Plumbing is the end product of this and operates with integrity by providing knowledgeable service, honest pricing, and reliable solutions for our customers.

High Quality Customer Service

Meet Brittany

Brittany‘s career started in the Manufacturing space for the home services industry where she worked with many contractors, so it only made sense that she would end up marrying a plumber! After a fulfilling time in that space, and with the growth of Intown Plumbing, they decided it was time for her to join the team full time to support the family business. Brittany is now focused on providing a rewarding and stable career for the Intown team, ensuring high quality customer service, and giving back to the community.

Together Michael and Brittany are focused daily on supporting their team so that they can provide the best service in town to the local community!

Serving the Local Community

A Letter From the Owners

Howdy! We’re the owners of Intown Plumbing.

We bring the yin and the yang (we’ll let you guess who’s who ) to the business to create what we like to call a copesetic dynamic in our company and throughout the services we provide. We eat, sleep, and repeat plumbing every day, cheer hard for our Cowboys and Mavs (Bless their hearts), are total foodies, love to live life to the fullest, and always put God first.

Our son Max is our pride and joy, and our family, friends, Intown team members and customers are extremely important to us! We want you to know that we promise to work hard for you every day with the sole purpose to serve you and our community as a whole.

Thank you for taking time to visit our site and we thank you from the bottom of our hearts everytime you choose to do business with Intown Plumbing.

Our History

1996
Michael started in the plumbing industry as a field helper.
2010
Michael became a master plumber and formed the plumbing division in partnership with a fire protection company.
2014
Intown Plumbing was established.
2015
Michael begins focusing on local water quality and becomes a top installer of water filtration systems in the Dallas area.
2016
Hires the first employee and continues to build a customer base and hire technicians.
2019
First brick and mortar office built.

2019
Michael’s wife Brittany joins the company to help manage the company’s growth.
2020
Intown hires its first office manager, Sarah, to join the Intown family and help facilitate the needs of Intown’s growing customer base.
2020
Michael’s twin brother and master plumber, Doug, joins as the New Construction and Remodel Division Manager.
2021
Intown begins offering all of its employees a full benefits package, including 100% company-funded health coverage options, wellness benefits, retirement and savings plans and company-funded training and development courses.
2022
Intown Plumbing breaks ground on their new office location in Rockwall, Texas

We'll Handle It

Intown Plumbing offers reliable plumbing services. Whether you need plumbing repairs or sewer cleaning services, our experts have got you covered.

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Why Work With Us?

What Our Customers Say

I really liked using InTown Plumbing for the Rough In and Top Out for my renovation that I did to my house. I did the finish out myself because I wanted to have some fun, and they made it so easy with the great work they did! On time, responsive, good employees, good work, great people.

David Parsons

Called the morning of the great ice storm in 2021, they actually answered the phone and came to my house and repaired the freeze broken pipes, they did a great job and didn’t inflate there price due to the storm. I would highly recommend them.

Hal Greenberg

Who We Work With

Homeowners

We can help with all your plumbing needs - leaks, clogs, general maintenance, new installations and more. Have a remodel project you're DIY-ing or contracting yourself - let us help you with the plumbing.

Home Builders

We pride ourselves on developing lasting relationships with our builders and general contractors so that you can focus on your customers.

Business Owners

From service needs to maintenance, let us help you keep your business location or property functioning so that you can focus on running your business.

Realtors

Looking for a plumber to help with inspections, or needed repairs? We're here to help you and your customers with making sure the plumbing is up to par!